24/7 Knowledgeable Support Staff
A lot of hosts offer 24/7 support but when you make a ticket that does not fit the pre-made reply you may be waiting a while for the correct reply. Our support team is all knowledgeable and can help with most issues in our support desk. We believe every staff member should be able to handle any issue that may arise on their watch. So no matter the time you can expect the right answer the first time not wait 8 hours and 8 replies later.
This page has a long list of flash movies on how to do different things in Cpanel and WHM ranging from how to create a mail account to changing DNS servers are your domain register to suspending accounts.
This can be used to view your ticket history as well as create new tickets. You can use our easy and simple help desk to submit support tickets to our staff. We recommend this method for quickest response.
The billing system allows you to change your credit card on file, update your address, view past invoices, and pay due invoices
Our forum allows customers to interact with each other, discuss issues and share experiences. Our forum is a great place to learn and get help from fellow users. Want an unbiased opinion about our services? This is the place to get it!
Hours of Operation: 24 Hours For all technical support related question and issues. At Preferredservers.comgreat pride is taken with every support ticket raised. what ever the issue, every ticket is treated as a major issue and a resolution is sourced with the utmost urgency.