Preferredservers was created May 7th 2005 in Ottawa, Canada with links in this same niche as far back as 1998. Since then, we have grown surpassed all levels. We believe, what makes us strong is our desire to help costumers.
By hosting with Preferredservers, you will get a guaranteed 99.9% up time, 24/7 monitoring and support, a fast and redundant connection, and generous amounts of space/bandwidth at an affordable low price. Our commitment to customer service makes sure that you will have the best possible experience when you host your web site with us. It is our main scope to keep our customers happy all the time. We offer a 30 day money back guarantee and if you are not completely satisfied with our services, we will refund your money anytime with no questions asked!
Our Mission |
Our mission is to offer customers industry-leading Web hosting and design services; tools, coupled with superior customer support. We arm our customers with the online capabilities of large corporations without burdensome infrastructure - at an affordable price.
Why Preferredservers? |
We Care About Our CustomersSince we started our #1 priority is our customers, everything we do from our support team to our lightly loaded servers is to keep our customers happy. With 100's of satisfied customers, you will be very hard pressed to find such a friendly hosting company which actually communicates with the customers. |
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Ultra Fast NetworkOur ultra fast Gigabyte Network offers the shortest path between our server cluster ensuring faster transfer speeds and an excellent web experience. We use a multi-homed network with multiple connections to the Internet and servers maintained in the United-States. |
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Quality Service, with Unmatched Support !Preferredservers strives to provide its customers with the most comprehensive, feature-packed solutions at the best possible prices, and with no hidden costs. Preferredservers has the most featureswith even basic hosting plans than any other hosting provider in the world. Often, hosting companies will charge extra for added features, Preferredservers offers those with every plan for FREE! Preferredservers has a strong reputation for delivering the best is service, support, and keeping our word with guarantees. Preferredservers offers numerous ways to receive around the clock superior support from certified technical personnel. Below are just some reasons why Preferredservers dominates our competition, and how Preferredservers continues to provide grade A service with unmatched support. |
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Secure EnvironmentWe aim to keep your data secure and your website safe from hackers by utilising hardened corporate firewall's and ensuring that our servers are well maintained, locked down, and protected from security threats with the latest software and security patches.
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Ensuring Our Services Are Online 24/7To ensure your website remains online 24/7 we make sure we have contingency plans and equipment in place, including; 24/7 engineers, UPS, backup generators, full nightly server backups, redundant servers, US based backup mail and secondary DNS servers, external monitoring stations, and redundant equipment and spare parts for every conceivable situation that could arise.
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We're AffordableEvery solution is priced to provide both a reasonable amount of resources but will let your site grow without having to migrate from provider to provider. As your site gets bigger your package can be upgraded to fit additional requirements without any downtime or complicated migration procedures.
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Our Customers Rave About UsOnce you deal with Preferredservers you'll never go back to the rest. We have one of the highest customer satisfaction rates in the industry, with 100's of satisfied customers. See how we're different, if you're not impressed we'll give you your money back!
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We Do Things DifferentlyPersonalized support, faster servers, and better service is just the beginning. Every day we look for ways to stay ahead of the competition by offering better options and new solutions with unbeatable ease of use and simplicity.
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Hardware & Network
Our Servers
All our servers are owned and fully managed by us. As an IBM and Dell Partner we use extremely powerful Intel Quad-Core Xeon servers with 16GB of ram, with at least 10 Gigs of Server Grade Memory and quick 15,000 RPM SCSI (SAS) hard drives guaranteeing instant performance for even the most demanding applications.
Uptime Guarantee (SLA)
We understand that uptime is key to you, that is why it's taken very seriously here at Preferredservers, giving you, the customer, a 99.9% uptime guarantee. We have multiple monitors keeping track of our uptime and we get informed the second they stop working. Bellow is our current uptime statistics provided by Uptime Report.
Money-back Guarantee
At Preferredservers we offer a 30 day money back guarantee on all shared, reseller accounts. The only time we will not issue a refund is if you have broken our acceptable usage policy or our terms and conditions. For more information please refer to our legal section.
Please refer to our legal section for more information about or service level agreement.
